LightSpeed Studios Privacy

LightSpeed Studios Website
Privacy Policy

Last updated:MAY 17,2022

Thank you for visiting https://www.lightspeed-studios.com/ (together with the sub-pages thereof and other webpages of LightSpeed Studios linked therein, the “Site”)! We respect your concerns about privacy and appreciate your trust and confidence in us.

Here is a summary of the information contained in this privacy policy (“Privacy Policy”). This summary is to help you navigate the Privacy Policy and it is not a substitute for reading everything! You can use the hyperlinks below to jump directly to particular sections.

What information do we collect?

We use cookies and other similar technologies to collect information about you when you use the Site, including your standard internet log information and details of visitor behaviour patterns. More Information.

How will we use your information?

We use the information collected through the cookies and similar technologies to find out things such as the number of visitors to the various parts of the Site, to maintain and monitor the performance of the Site and to improve the Site and the services it offers to our visitors. More Information.

Who do we share your information with?

We share your information with a third-party service, Google Analytics, to help us deliver the best possible experience. When we use a third party, we only do this to process or store your information for the purposes described in this Privacy Policy. We also have affiliates around the world who help us operate and maintain the Site. We may be required by a court or legal obligation to disclose certain information in some circumstances. More Information.

Where do we process your information?

Our servers are located in Singapore. Your information can be accessed from outside of where you live by our support, engineering and other teams around the world, including in Singapore and the People's Republic of China (for the purpose of this Privacy Policy, this term excludes Taiwan, Hong Kong and Macau) (“PRC”). More Information.

How long do we keep hold of your information?

We only retain your information for 2 months, unless we are otherwise required to retain information to fulfil the purpose for which it was collected or in accordance with legal or regulatory obligations. More Information.

How can I exercise my rights over my information?

Depending on where you are, you may have certain rights with respect to your information, such as rights of access, to receive a copy of your data, or to delete your data or restrict or object to our processing of your data. More Information.

How to get in touch with us

If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, please contact us here.

How will we notify you of changes?

Changes to this Privacy Policy will be posted here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy. More Information.

Contact Information

Data Controller: Proxima Beta Pte. Limited | Email: dpo_lqstudios@proximabeta.com
EU Representative: Tencent International Service Europe B.V. | Email: eudataprotection@tencent.com
UK Representative: Image Frame Investment (UK) Limited | Email: dpo_lqstudios@proximabeta.com
Serbia Representative: Karanovic & Partners o.a.d. Beograd | Email: local.representative@karanovicpartners.com
Turkey Data Controller Representative: Özdağıstanli Ekici Avukatlık Ortaklığı | Email: tencent@iptech-legal.com (Özdağıstanli Ekici Avukatlık Ortaklığı is our data controller representative and its authority is limited to the authorities stipulated under the Law on Protection of Personal Data w. no 6698. Özdağıstanli Ekici Avukatlık Ortaklığı is not authorised for any other matters, such as bans, investigations, civil or criminal complaints.
Korea Representative: Tencent Korea Yuhan Hoesa | Email: dpo_lqstudios@proximabeta.com

Welcome to LightSpeed Studios Website!

This Privacy Policy explains the when, how and why when it comes to the processing of your personal information in connection with your access to the Site, and sets out your choices and rights in relation to that information. Please read it carefully – it is important for you to understand how we collect and use your information, and how you can control it.

If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop accessing the Site. By accessing the Site you are acknowledging the rules regarding your personal information as described in this Privacy Policy.

This Site has been developed by LightSpeed Studios and its affiliates (“we”, “us”, “our”).

For the purpose of data protection laws, the data controller of your personal information in relation to the Site is Proxima Beta Pte. Limited, which is a Singaporean company within our corporate group. The registered address of Proxima Beta Pte. Limited is 10 Anson Road, #21-07 International Plaza Singapore (079903).

Our representative in the EU for the purpose of EU data protection laws is Tencent International Service Europe B.V., which is a Dutch company within our corporate group. The registered address of Tencent International Service Europe B.V. is 26.04, Gustav Mahlerplein 2, 1082 MA, Amsterdam, the Netherlands. Our representative in the EU can be contacted at eudataprotection@tencent.com.

Our representatives for data protection purposes in certain jurisdictions are as follows:

Jurisdiction Representative Address Contact details
EU Tencent International Service Europe B.V. Gustav Mahlerplein 2, 1082 MA, Amsterdam, the Netherlands eudataprotection@tencent.com
UK Image Frame Investment (UK) Limited Suite 1, 3rd Floor, 11 - 12 St. James's Square, London, SW1Y 4LB, United Kingdom dpo_lqstudios@proximabeta.com
Korea Tencent Korea Yuhan Hoesa 152, Taeheran-ro, Gangnam-gu (Gangnam Finance Center, Yeoksam-dong), Seoul, Korea dpo_lqstudios@proximabeta.com
Serbia Karanovic & Partners o.a.d. Beograd Resavska 23, Belgrade, 11000, Serbia local.representative@karanovicpartners.com
Turkey Özdağıstanli Ekici Avukatlık Ortaklığı. Varyap Meridian Grand Tower ABlok Al Zambak Sok No: 2 K: 32 D. 270 Ataşehir Istanbul Turkey tencent@iptech-legal.com

Please reach out to us if you have any questions or concerns regarding the processing of your personal information. You can contact us anytime at dpo_lqstudios@proximabeta.com.

1.The Types of Personal Information We Use

This section describes the different types of personal information we collect from you and how we collect it. If you would like to know more about specific types of data and how we use that data, please see the section entitled “How We Use Your Personal Information” below.

The following is a high-level summary of the types of personal information we use:
  ● Cookies (via Google Analytics) that enable us to collect information such as standard internet log information and details of visitor behaviour patterns, browser information, operating system information, your browsing behaviour while using the Site and information about your device.

Children
Children must not access the Site for any purpose, except where their parent or guardian has provided consent (to the extent this option is available in your jurisdiction).
By children, we mean users under the age of 18 years old; or in the case of a country where the minimum age for processing personal information differs, such different age.
We do not knowingly collect personal information from children under these ages for any purpose. If you believe that we have personal information of a child under these ages without parental/guardian consent, or if you are the parent or guardian of the user and wish to withdraw consent, please contact us at dpo_lqstudios@proximabeta.com and we will delete such information.

2.How We Use Your Personal Information

This section provides more detail on the types of personal information we collect from you, and why. For users who live in the United Kingdom, the European Economic Area, Switzerland, Thailand, Brazil or Turkey (“Relevant Jurisdiction”), it also identifies the legal basis under which we process your data.

Personal Information Use Legal Basis (only relevant if you are located in a Relevant Jurisdiction)
Cookies (via Google Analytics) that enable us to collect the following information:
  ● Your browsing behaviour while using the Site, including time on site (the total time spent on the site; the time spent on each page and in what order the pages were visited), what internal links were clicked (based on the URL of the next pageview)
  ● User agent string
  ● Initial page inspection
  ● Geographic location
  ● Operating system information
  ● Browser information
  ● Device information including screen size
  ● The referring site Whether Java or Flash is installed
  ● IP Address
To maintain and monitor the performance of the Site and to improve the Site and the services it offers to our visitors. Please refer to our cookies policy here for more details. We use a cookies banner on the Site to gain consent for the optional cookies we use.

3.How We Store and Share Your Personal Information

Our corporate group operates around the world. Your personal information will be processed on servers that may not be located where you live. No matter where our servers are located, we take appropriate measures to safeguard your rights in accordance with this Privacy Policy. Our servers are located in Singapore.

In addition, your information can be accessed from outside of where you live by our support, engineering and other teams around the world, including Singapore and the PRC.

We use a third-party service, Google Analytics, to collect the above information and we share your information with them. You may find more information on how Google Analytics' overview of privacy and safeguarding data here.

Only where necessary will we share your personal information with third parties. Situations where this occur are:
  ● Third parties that provide services in support of the Site or its features. All companies providing services for us are prohibited from retaining, using, or disclosing your personal information for any purpose other than providing us with their services.
  ● Companies within our corporate group who process your personal information in order to operate the Site or its features. All related group companies may only use your personal information in accordance with this Privacy Policy.
  ● Regulators, judicial authorities and law enforcement agencies, and other third parties for safety, security, or compliance with the law. There are circumstances in which we are legally required to disclose information about you to authorities, such as to comply with a legal obligation or processes, enforce our terms, address issues relating to security or fraud, or protect our users. These disclosures may be made with or without your consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant. We are usually prohibited from notifying you of any such disclosures by the terms of the legal process. We may seek your consent to disclose information in response to a governmental entity's request when that governmental entity has not provided the required subpoena, court order, or search warrant. We may also disclose your information to:
     ○ oenforce our terms and conditions and other agreements, including investigation of any potential violation thereof;
     ○ odetect, prevent or otherwise address security, fraud or technical issues; or oprotect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
  ● A third party that acquires all or substantially all of us or our business. We may also disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate or re-organise any part(s) of our business, or merge with, acquire or form a joint venture with, any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business; or (b) sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer.

4.The Security of Your Personal Information

We are committed to maintaining the privacy and integrity of your personal information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures such as encryption.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted via the Internet; any transmission is at your own risk.

5.Data Retention

We do not keep your data for longer than is necessary unless we are required to do so under law. For further details on how long we keep your data, please refer to the time periods set out below.

Personal Information Personal Information Retention Policy
Cookies (via Google Analytics) 2 months. Please refer to our cookies policy here for more details.

If we are required to retain your information beyond the retention periods set out above, for example to comply with applicable laws, we will store it separately from other types of personal information.

6.Your Rights

Some jurisdictions' laws grant specific rights to users of the Site, which are set out in this section. This section entitled “Your Rights” applies to users that are located in the Relevant Jurisdictions. If you are located in a territory outside a Relevant Jurisdiction, you may have other rights which apply. Certain rights are set out in the section Supplemental Terms – Jurisdiction-Specific below.

You have certain rights in relation to the personal information we hold about you, depending on where you are located. Some of these only apply in certain circumstances (as set out in more detail below). To exercise any of your rights, please contact us at dpo_lqstudios@proximabeta.com.

Access

You have the right to access personal information we hold about you, how we use it, and who we share it with. You can access the personal information you have made available as part of your account by logging into your account. If you believe we hold any other personal information about you, please contact us at dpo_lqstudios@proximabeta.com.

Portability

You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process on the basis of your consent or pursuant to our contract with you, as described above in the section “How We Use Your Personal Information”. You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that personal information to another party, with certain exceptions. We will provide further information to you about this if you make such a request.

If you wish for us to transfer such personal information to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal information if providing it would interfere with another's rights (for example, where providing the personal information we hold about you would reveal information about another person or our trade secrets or intellectual property).

Erasure

You can request that we delete your personal information by contacting us at dpo_lqstudios@proximabeta.com.

We may need to retain personal information if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or freedom of expression) but we will let you know if that is the case.

Restriction of Processing to Storage Only

You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (for example, for the defence of legal claims or for another's protection). As above, where we agree to stop processing the personal information, we will try to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.

Objection

You have the right to object to our processing of your personal information. We will consider your request in other circumstances as detailed below by contacting us at dpo_lqstudios@proximabeta.com.

7.Contact & Complaints

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to dpo_lqstudios@proximabeta.com.

In the event that you wish to make a complaint about how we process your personal information, please contact us in the first instance at dpo_lqstudios@proximabeta.com and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection authority in the country in which you live or work where you think we have infringed data protection laws.

8.Changes

If we make any changes to this Privacy Policy we will post the updated Privacy Policy here. Please check this page frequently to see if there are any updates or changes to this Privacy Policy.

9.Language

Except as otherwise prescribed by law, in the event of any discrepancy or inconsistency between the English version and local language version of this privacy policy, the English version shall prevail.

SUPPLEMENTAL TERMS – JURISDICTION-SPECIFIC

Some jurisdictions' laws contain additional terms for visitors of the Site, which are set out in this section.

If you are a user located in one of the jurisdictions below, the terms set out below under the name of your jurisdiction apply to you in addition to the terms set out in our Privacy Policy above.

California

This section applies to California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”).

Collection and Disclosure of Personal Information

Over the past 12 months, we have collected and disclosed the following categories of personal information from or about you:
  ● Cookies (via Google Analytics) that enable us to collect information such as standard internet log information and details of visitor behaviour patterns, browser information, operating system information, your browsing behaviour while using the Site and information about your device.
We collect your personal information for the following purposes:
  ● To maintain and monitor the performance of the Site and to improve the Site and the services it offers to our visitors.
For additional information about what each type of personal information is used for, see this chart in the main portion of the Privacy Policy.
We disclose personal information to the following types of entities:
  ● Google Analytics, a third-party service, that collects the above information.
  ● Other companies within our corporate group who process your personal information in order to operate the Site.
  ● Other companies that provide services on our behalf in support of the Site and who are prohibited by contract from retaining, using, or disclosing personal information for any purpose other than for providing their services to us.
  ● Regulators, judicial authorities and law enforcement agencies
  ● Entities that acquire all or substantially all of our business.

In the past 12 months, we have not sold Personal Information of California residents within the meaning of “sold” in the CCPA.

Rights under the CCPA:

If you are a California resident, you have the right to:
  ● Request we disclose to you free of charge the following information covering the 12 months preceding your request:
     ○ othe categories of personal information about you that we collected;
     ○ othe categories of sources from which the personal information was collected;
     ○ othe purpose for collecting personal information about you;
     ○ othe categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and othe specific pieces of personal information we collected about you;
  ● Request we delete personal information we collected from you, unless CCPA recognises an exception; and Be free from unlawful discrimination for exercising your rights including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.

We aim to fulfil all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.

How to Exercise Your Rights

First, you may wish to log into your account and manage your data from there. If you are a California resident to whom the CCPA applies, you may also exercise your rights, if any, regarding other data by contacting us at dpo_lqstudios@proximabeta.com.

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